Refund Policies and Procedures

Private Session Policy

​Sessions are paid for at the time of service.  We accept cash, credit cards, PayPal and bank transfer.  If you are unable to keep your appointment, please let us know at least 24 hours prior to your scheduled appointment.  We reserve the right to charge for appointments not cancelled within this period.  A session is deducted from session packages if a 24 hour cancellation is not provided.  Prepayment may be required for all future sessions (at the regular session rate) if you do not show up for an appointment or do not cancel at least 24 hours in advance.


Class Policies

How to register for classes:
Students can register for classes online through the website, by phone 0438 600 669, and in person at the Wellspring - Warburton (please call to set up a time, as hours vary and I may also be in session).

Deadline for registration:
Registration is open from the date the class is posted until the day before the class start date.  All classes have a limited number of spaces available.  Once those slots are filled the registration for the class is closed.

Cancellation / Refund Policies:

  • No refunds will be given for individuals who cancel less than 48 hours prior to the class start date, or do not show up.

  • Cancellations between two weeks and up to 48 hours prior to the class/training program will receive a 70% refund.

  • Cancellations more than two weeks in advance of a training program that is scheduled to meet more than once (Reiki First Degree / Reiki Second Degree), there is a $45 cancellation fee.

  • With a minimum of a two week notice - 100% of the registration fee may be transferred to another program within 6 months.

  • Refunds will not be given on programs transferred to.

  • No refunds will be issued once you begin a program.

  • Cancellations MUST be in writing (mail/email)

No Solicitation Policy:

  • Programs offered at Lana McKean – home, life and birth are meant to educate, inspire, and support healing and personal growth for participants.  In order to keep the atmosphere respectful, positive and safe, direct solicitation of fellow attendees is prohibited.  Registration in any class, workshop, training, etc… indicates that you understand the no solicitation policy and agree to attend the class, workshop, training, etc… without an agenda on selling any products or services during or after the class, workshop, training, etc..

Missed Classes and Make-ups For Reiki Training Programs and HypnoBirthing Classes:

  • It is important to make every effort to participate in all your scheduled classes for the Reiki Training and HypnoBirthing Programs.  These programs are structured the way they are to provide you with the best opportunity to develop a strong foundation in each of the degree levels.  

  • Missed HypnoBirthing classes will incur a fee of $150 to reschedule to cover my time and also the hiring of the venue.

  • All classes and requirements for the Reiki training programs and must be completed within 6-months of the start date.  Additional tuition fees will apply thereafter.

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